I’m Lily Mac, a designer and UX researcher based in Manchester England. I write about building products with Next.js and best practices and tooling in the UX research space.
This article explores why continual user testing throughout the product development cycle is pivotal for brands to drive long-term consumer loyalty and advocacy. It outlines 5 key reasons testing early and often creates superior user experiences, fosters trust, and ultimately retains customers for life. A case study on UK banking service Monzo demonstrates these loyalty rewards in action.
As an indie hacker, it's tempting to jump straight into designing and developing your product. However, taking a content first approach can help you create a more effective product by focusing on the user experience and ensuring your content is relevant and engaging. In this blog post, we'll explore why indie hackers should prioritize content before design and development, and provide tips on how to effectively implement this approach in your own projects.
Learn when to conduct competitor benchmarking for effective performance review and product validation. Get insights on the best timing and strategies to outsmart your competition.
Up to 50% of product budgets are often allocated to rework, which can significantly impact the profitability and success of a project. However, by incorporating user research into the product development process, companies can mitigate risk and avoid costly rework. In this post, we'll explore how user research can help companies identify and address user needs and pain points early in the development cycle, leading to better outcomes and a more efficient development process.