UX designer, researcher, and part-time coder.

I’m Lily Mac, a designer and UX researcher based in Manchester England. I write about building products with Next.js and best practices and tooling in the UX research space.

How can user testing improve brand loyalty?

This article explores why continual user testing throughout the product development cycle is pivotal for brands to drive long-term consumer loyalty and advocacy. It outlines 5 key reasons testing early and often creates superior user experiences, fosters trust, and ultimately retains customers for life. A case study on UK banking service Monzo demonstrates these loyalty rewards in action.

Taking a content first approach before designing and developing your Product | Indie hacker tips

As an indie hacker, it's tempting to jump straight into designing and developing your product. However, taking a content first approach can help you create a more effective product by focusing on the user experience and ensuring your content is relevant and engaging. In this blog post, we'll explore why indie hackers should prioritize content before design and development, and provide tips on how to effectively implement this approach in your own projects.

Avoiding costly rework: Mitigating risks with user research

Up to 50% of product budgets are often allocated to rework, which can significantly impact the profitability and success of a project. However, by incorporating user research into the product development process, companies can mitigate risk and avoid costly rework. In this post, we'll explore how user research can help companies identify and address user needs and pain points early in the development cycle, leading to better outcomes and a more efficient development process.

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Work

  1. Company
    Ballys Interactive
    Role
    Senior UX/UI Designer
    Date
  2. Company
    Degree 53
    Role
    Senior UX/UI Designer
    Date
  3. Company
    Reason Digital
    Role
    UX/UI Designer
    Date
  4. Company
    Degree 53
    Role
    UX/UI Designer
    Date
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